Shipping policy

At Quality Measures, we aim to deliver your orders safely, on time, and with complete transparency.

1. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once shipped, tracking details will be shared via SMS or email.

2. Shipping Locations

  • We currently ship across India.

  • Delivery depends on courier partner serviceability for the selected pin code.

3. Estimated Delivery Time

  • Standard Shipping: 5–7 business days

  • Delivery timelines may vary due to:

    • Remote locations

    • Weather conditions

    • Courier delays

    • Festival seasons or high order volumes

4. Shipping Charges

  • Shipping charges (if applicable) will be clearly shown at checkout.

  • Free shipping may be available on selected products or minimum order values.

  • Any COD charges, if applicable, will be displayed before order confirmation.

5. Cash on Delivery (COD) Policy

  • Cash on Delivery (COD) is available for eligible products and selected pin codes.

  • COD orders must be paid in full at the time of delivery (cash/UPI as supported by the courier).

  • Customers are requested to keep the exact amount ready / Make payment via UPI Payments to avoid delivery delays.

  • Repeated refusal or non-acceptance of COD orders may result in COD being disabled for future orders.

6. Order Tracking

  • Once your order is shipped, you will receive tracking details via SMS/email.

  • You can track your shipment using the courier partner’s tracking link available in Contact page - Chat Box.

7. Delivery Guidelines

  • Please ensure someone is available at the delivery address to receive the order.

  • Courier partners may attempt delivery 2–3 times before returning the shipment.

  • An OTP or signature may be required at the time of delivery.

8. Damaged, Open, or Tampered Packages

  • If the package appears damaged, open, or tampered, please do not accept the delivery.

  • Inform our customer support team immediately.

  • We strongly recommend recording the package delivery and unboxing video, clearly showing:

    • Sealed package

    • Order ID

    • Invoice number
      This helps in quick resolution of return or replacement requests.

9. Address Accuracy

  • Customers are responsible for providing accurate shipping details.

  • Delays or non-delivery due to incorrect address or contact information are not our responsibility.